WHITE OAK HOME CARE SERVICES
Bringing our Family to Yours
Bringing our Family to Yours
White Oak is family. It is at the heart of everything we do.
For over 20 years the White Oak family have been welcomed into the homes of West Australians, their sacred, safe place. White Oak has never, and will never, take this privilege for granted. Doors are opened to a team of dedicated and compassionate people who work with individuals; providing a range of support from general home assistance through to clinical care.
White Oak is an accredited provider, enabling eligible people to access Government subsidised services – Home Care Packages, Commonwealth Home Support (CHSP), Veterans Home Care, Community Nursing (through the Department of Veterans Affairs), and Interim Hospital Packages.
In 2017 significant reform took place in an effort to increase individual choice in Home Care. Some of the key changes included:
Packages assigned to individuals and not service providers – older Australians can now choose which provider to give their funding to and they can also take any unspent funds with them if they decide to change providers
One national priority system – there is now a nationally consistent process for assigning Home Care Packages. People no longer join multiple waiting lists for providers in their area, prioritisation is based on individual needs and how long they have been waiting.
The increased flexibility, choice and control these reforms have delivered are a welcome change. People who need care the most are prioritised and consumers are no longer involuntary assigned a service provider.
After an individual selects a service provider the 2 (two) parties enter an exclusive agreement. The provider becomes the custodian of the individuals allocated Home Care Package funds which are then used solely for that person’s care and support. This is why it is so important to choose the right provider.
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