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ADVANTAGE Communications and Marketing

Marketing Consultants & Services - Perth

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Established in 1989 Advantage Communications & Marketing Pty Ltd has built an enviable reputation as a premier supplier of telephone communications to the business and government community in WA and beyond. Advantage maintains an active relationship with hundreds of organisations in Perth, regional WA, and across Australia, and in any one week will be conducting programmes for up to 100 of them. Each client will be using Advantage for any number of the services outlined on the following pages.

Advantage management maintains membership of the Australian Direct Marketing Association (ADMA), Australian Market & Social Research Society (AMSRS) and Australian Teleservices Association (ATA), and Advantage embraces and adheres to the ADMA, AMSRS and ATA Codes of Practice. Every member of our team understands and practices the relevant standards when making or receiving each and every call. We also observe industry standards concerning hours of operation, supervision of calls and consideration and respect for customers.

From your brief Advantage will custom design a telemarketing programme tailored to your needs – from script-writing to staff training, call scheduling and through to reporting of results. Calling can be conducted on an ongoing or intermittent basis at whatever schedule you decide.

At Advantage we know that the calibre of telemarketing staff is paramount and can determine the success or failure of any campaign. We spend extra effort locating the best staff. This means that you’ll be represented by top quality, well spoken telemarketers, a strong advantage, evident in our consistent success record.

Our work is not over once the calls have been made. Advantage offers a systematic reporting methodology including immediate emailing/faxing of leads, and regular summary reports. The telemarketing supervisor and your Account Manager will keep a close eye on the progress of your calls, and adherence to your specifications.

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